PRIVACY POLICY

Effective Date: December 2024

At K9-CLEAN, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our dog waste removal services.

1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, address, phone number, and email address.
Payment Information: Credit card details or payment method information.
Service-Related Information: Your service location (address), preferences, and any special requests related to your dog waste removal service.
Usage Data: Information about how you interact with our website or services, such as pages visited, frequency, and browsing history.

2. How We Use Your Information
We use the collected information for the following purposes:
To provide, manage, and improve our dog waste removal services.
To process payments and manage billing.
To communicate with you regarding service updates, promotions, or changes to our policies.
To respond to inquiries, concerns, or customer support requests.
To improve our website, services, and user experience.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your information with third-party service providers who assist us with operations like payment processing, customer support, and marketing. These providers are obligated to keep your information secure and use it only to provide services on our behalf.
Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as court orders or subpoenas.

4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our services. You can disable cookies through your browser settings, but doing so may affect the functionality of our website.

6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on our website and update the effective date above. We encourage you to review this Privacy Policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: